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EXTENDED WARRANTY INSURANCE

Factory Approved Extended Warranty Insurance is available to Lexus owners only and can be purchased any time after you purchase your vehicle up to 4 years old and have travelled less than 90,000 kms.

Any Lexus component found to be defective in materials or workmanship under normal use and operating conditions within Australia will be repaired or replaced at no cost to you (subject to policy conditions).

Inclusions

This option gives you:

  • Lexus Genuine parts used on all repairs
  • Quality guarantee on all workmanship
  • Australia-wide cover
  • Additional benefits such as towing, vehicle hire and accommodation

We, or our Dealers, may occasionally offer customers a Lexus Premium Care Extended Factory Warranty, which is not available for sale. If you have received a Lexus Premium Care Extended Factory Warranty and require a copy of the Terms and Conditions or a transfer application form, please download a copy from the links below.

 

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FREQUENTLY ASKED QUESTIONS

  • What types of insurance are available from Lexus Insurance?

    • Lexus Insurance provide a range of insurance solutions which can be arranged at your participating Lexus dealership:

      Comprehensive Motor Vehicle Insurance

      Imagine the inconvenience of being without your vehicle. Could you afford costly repairs, or to replace your vehicle altogether? Our Comprehensive Motor Vehicle policy includes cover for accidental loss, damage and liability for property damage, providing peace of mind motoring and confidence throughout your Lexus ownership. For further details on the insurance options available for your Lexus, visit the Motor Vehicle Insurance section of the Lexus website, email us, or call 1300 888 840 for more information.

      Finance Gap Insurance

      If you?ve financed your vehicle and it is written off as a result of an accident or theft, there may be a 'gap' between the amount your motor vehicle insurer pays you and the outstanding balance on your vehicle finance contract. In this situation, Finance Gap Insurance helps to protect you from experiencing significant financial loss and personal inconvenience and also provides cover for extra costs associated with your purchase of a replacement vehicleFor further details on the features and benefits visit the Finance Gap Insurance section of the Lexus website, email us or call 1300 888 840 for more information.

      Finance Protection Insurance

      It?s always better to have options, no matter what your circumstance. So if you?re unable to work due to serious illness, accidental injury, or following involuntary redundancy ? our Finance Protection Insurance policy provides cover for your car loan repayments for up to six months, subject to the maximum cover amount you?ve chosen. For further details on the features and benefits visit the Finance Protection Insurance section of the Lexus website, email us, or call 1300 888 840 for more information.

      Extended Warranty Insurance

      Factory Approved Extended Warranty Insurance offers you protection that continues beyond your Lexus new vehicle warranty cover. You can take out this policy on vehicles up to 3 years old that have travelled less than 90,000km. . For further details on the features and benefits visit the Warranty Insurance section of the Lexus website, email us or call 1300 888 840 for more information.

  • How can I purchase Lexus Financial Services Insurance Products?

    • Please contact our Lexus Customer Solutions Centre on 1300 888 840 for a quote.

  • How do I make an insurance claim?

    • For Motor Vehicle, Finance Gap and Finance Protection Insurance policies you can lodge your claim over the phone by calling us on 1300 658 067.

      For Factory Approved Extended Warranty Insurance and Extended Warranty Insurance claims you will need to contact the Administrator and advise them that you wish to make a claim. A claim form can be obtained by emailing the Administrator or calling 1300 888 840.

  • I recently sold my vehicle. Can I transfer the extended warranty to the new owner?

    • If you sell your vehicle privately while your warranty is still current, you may request us to transfer the warranty to the new owner, subject to the warranty conditions and our approval.

      Transfer will not be accepted if the vehicle is sold to or through a motor dealer or trader. To request a transfer, please contact the Administrator on 1300 888 840 and advise that you wish to transfer your policy to the new owner of the vehicle.

      To facilitate your transfer application, please send your completed form to us, along with the following supporting documentation:

      • Vehicle service history - if you cannot supply proof of scheduled servicing it may affect approval of this transfer
      • Proof of private sale
      • Roadworthy inspection report
      • Your payment for the transfer fee of $60.00 (including GST) by cheque, money order or credit card. Please do not send cash

      The transfer must be sent to us within 15 days of purchasing your Lexus vehicle from the existing contract owner.

      Please send the completed transfer application along with the supporting documentation to: Lexus Insurance Administrator, Locked Bag 980, Milsons Point NSW 1565.

Footnotes

Terms and conditions apply. This advice is general in nature and does not take into account your objectives, financial situation or needs. Before making a decision to purchase any of the insurance products you should consider the appropriateness of the advice taking into account your own objectives, financial situation and needs and refer to the current PDS for the relevant product available from participating Dealers, via our website, or by calling 1300 888 840 .

Lexus Insurance is issued by Toyota Finance Australia Limited ABN 48 002 435 181, AFSL and Australian Credit Licence 392536. The insurer is Aioi Nissay Dowa Insurance Company Australia Pty Ltd ABN 11 132 524 282, AFSL 443540 (Adica). Our warranty insurance policies do not change or take away your rights under the Australian Consumer Law. Your right to claim under our warranty insurance policies for the benefits covered is in addition to other rights and remedies you have under the law in relation to your vehicle. However, you can choose to make a claim under any of our warranty insurance policies even if you have rights under the law.