LEXUS AUSTRALIA TO RECALL LEXUS RX200t, RX350 & RX450h

Lexus Australia has announced a recall involving approximately 113 Lexus RX vehicles produced between November 2015 and February 2016.

The recall is due to a condition affecting the passenger side front airbag.

The affected vehicles are equipped with a hybrid type of airbag inflator which contains a combination of compressed gas and propellant to inflate the airbag. There is a possibility that during the manufacturing process, some inflators may have been improperly welded and/or misassembled.

This may allow the stored compressed gas to be released into the inflator, resulting in partial inflation of the airbag without a deployment command.

This may occur when the vehicles are parked and unoccupied for a period of time. An airbag that inflates in this manner can, under some circumstances, increase the risk of injury and the possibility of a crash.

There have been no reported cases in Australia of this condition.

Lexus Australia will soon be contacting all affected vehicle owners by phone advising them of the recall campaign and ask them to make an appointment at their preferred Lexus dealer once replacement parts become available.

For all affected vehicles, Lexus dealers will replace the passenger's side front airbag.

The repair will take approximately three to four-and-a-half hours depending on the model to complete and will be carried out free of charge.

For further information, owners can contact the Lexus Customer Assistance Centre on 1800 023 009.

Passenger's Side Front Airbag Q&A

Q1: What is the condition?
A1: The subject vehicles are equipped with a "hybrid" type front passenger airbag inflator which contains a combination of compressed gas and propellant to inflate the airbag. There is a possibility that during the manufacturing process, some inflators may have been improperly welded and/or misassembled. This may allow the stored compressed gas to be released into the inflator, resulting in partial inflation of the airbag without a deployment command. This may occur when the vehicles are parked during high ambient temperature conditions and unoccupied for a period of time. An airbag that inflates in this manner can, under some circumstances, increase the risk of injury and the possibility of a crash.

Q2: What is the function of the passenger's side front airbag?
A2: The passenger's side front airbag works together with the seat belt to help reduce head and chest injuries to the passenger in the event of a frontal collision.

Q3: Which and how many vehicles are involved?
A3: There are 113 Lexus RX200t, RX350 & RX450h vehicles involved in the Australian market.

Please refer to below VIN table for production period details in the attached PDF.


Note: 1) Although the involved vehicles are within the above VIN ranges, not all vehicles in these VIN ranges were sold in the Australian market.
2) (#) indicates additional check digit (alpha or numeric).

Q4: Are there any warnings that this condition exists?
A4: No. There are no warnings that this condition exists, however, this has only been observed when a vehicle is parked during high ambient temperature and unoccupied for a period of time.

Q5: What is Lexus going to do?
A5: Lexus Australia will contact all affected vehicle owners by phone, advising them of the recall campaign and asking them to make an appointment at their preferred Lexus Dealer once replacement parts become available.

Lexus Dealers will perform required rectification FREE OF CHARGE to the vehicle owner.

Q6: What does the remedy involve?
A6: For all involved vehicles, Lexus Dealers will replace the passenger's side front airbag with a new one.

Q7: How long will the repair take?
A7: This repair will take approximately 3.0 to 4.5 hours. Depending upon the Dealer's work schedule, it may be necessary to make your vehicle available for a longer period of time.

Q8: Can vehicle owners continue to drive their vehicle?
A8: Yes, this condition has only been observed when the vehicle is parked and unoccupied for a period of time in overseas markets.

Q9: What should an owner do?
A9: Once parts are available, owners should contact their preferred Lexus Dealer to arrange vehicle rectification at their earliest convenience.

Q10: Have there been any reports of accidents or injuries?
A10: There have been no reports received on this concern in the Australian market.

Q11: Are there any other Lexus/Toyota vehicles involved in this campaign in the Australian market?
A11: No other Lexus/Toyota models other than those tabled above are involved in this campaign.

Q12 What if an owner has additional questions or concerns?
A12: Owners with additional questions or concerns are asked to please contact their preferred Lexus Dealer in the first instance, or the Lexus Customer Assistance Centre on 1800 023 009 from 8am - 6pm Monday to Friday.

Q13: Where can I find my VIN?
A13: VIN number location varies by model. For information on how to find the VIN position specific to your vehicle, please search "vehicle identification number" in the alphabetical index at the rear of your owner's manual.

Please refer to the example in the attached PDF.