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Hatch
CT
NAV
CT
Compact Touring

Available In

1.8L HYBRID

CT
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IS
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IS
Intelligent Sport

Available In

2.0L TURBO / 2.5L HYBRID / 3.5L V6

IS
ES
NAV
ES
Elegant Sedan

Available In

2.5L HYBRID / 3.5L V6

ES
GS
NAV
GS
Grand Sport

Available In

2.0L TURBO / 2.5L HYBRID / 3.5L V6 / 3.5L V6 HYBRID

GS
LS
LS
LS
Luxury Saloon

Available In

4.6L V8 / 5.0L V8 HYBRID

LS
Coupe
RC
NAV
RC
Racing Coupe

Available In

2.0L TURBO / 3.5L V6

RC
SUV
NX
NAV
NX
New Cross Over

Available In

2.0L TURBO / 2.0L TURBO / 2.5L HYBRID / 2.5L HYBRID

NX
RX
NAV
RX
Recreational Cross Country

Available In

2.0L TURBO / 3.5L V6 / 3.5L V6 HYBRID

RX
LX
NAV
LX
Luxury Four Wheel Drive

Available In

5.7L V8

LX
Performance
NAV
RC F
Racing Coupe F

Available In

5.0L V8

RC F
NAV
GS F
Grand Sport F

Available In

5.0L V8

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Dealer Change

ENFORM TERMS AND CONDITIONS

Section 1 - General Terms

These terms and conditions are agreed between you as the user of the Enform Services (you, your) and Toyota Motor Corporation Australia as the provider of the Enform Services (We, Us, Our).

The agreed terms include these General Terms and any applicable Application Terms, including any amendments made in accordance with these General Terms.

What is the Lexus Enform Service?
We will provide You with the services described in the Lexus Enform website at lexus.com.au/enformas amended by us from time to time and reflected in the Application Terms (collectively, Enform Services).  Not all of the Enform Services described on the Lexus Enform website or the Application Terms will necessarily be available at all times.  In the event of any inconsistency between the Lexus Enform website and these terms, these terms will prevail to the extent of that inconsistency.

Privacy Statement
We are committed to protecting your privacy and are required to comply with the Australian Privacy Principals in the Privacy Act 1988 (Cth) when we collect and handle your personal information. This includes providing you with the right to access and correct your personal information, subject to some exceptions allowed by law.

Voice recording

All calls between you and the Lexus Enform Assistance Centre are recorded and retained by the Lexus Enform

Assistance Centre.

Information about you and your vehicle

We may collect information as a result of your ongoing use of Enform, including your compatible smartphone's GPS location at a particular time. Location information will only be used for providing the Enform services (for example showing you your closest petrol stations or other local services).

If you choose to activate your Enform services, We will use the personal information you provide in connection with Enform for the purpose of supplying you with the Enform Services.

We may disclose your personal information to Our related bodies corporate, Enform service providers and authorised Lexus dealers for this purpose.

If you do not provide Us with the personal information We require, We will not be able to supply the Enform Services to you.

Unless you tell us otherwise, We may also use your personal information for marketing and promotional purposes and may disclose it to its related bodies corporate, authorised Lexus dealers and mailing houses in order to send you information about Our products and services. If you do not wish your information to be used for these purposes, please let us know by calling 1800 023 009.

Some of our service providers and related bodies corporate are located overseas, including our parent company Toyota Motor Corporation in Japan. As a result, personal information collected and held by Us may be transferred overseas. In particular, we use service providers located overseas to store customer data, including in Japan.

Information about others

In some cases, personal information may be provided to Us by family members, friends or other third parties, for example as a result of the primary account holder inviting others to use the Lexus Enform services. By providing Us with any such information, You undertake that you have obtained the appropriate permission from the subject of that information and have informed the subject that we are in possession of that information by showing the subject a copy of our privacy policy (available at http://www.lexus.com.au/smallprint/privacy) and collection statement (available at http://www.lexus.com.au/smallprint/privacy-collection). We will take reasonable steps to let the subject know that we have their personal information, unless it is obvious from the circumstances that the subject knows or would expect Us to have the information

Accessing and seeking correction of your personal information

Your information will be handled in accordance with the Lexus Australia Privacy Policy. The Privacy Policy explains how you may access and seek correction of the information we hold about you. The Privacy Policy also explains how you may complain about the manner in which we have collected or handled your information and how we will investigate and respond to your complaint.

For further information, please see the Lexus Australia privacy policy available at

http://www.lexus.com.au/smallprint/privacy.
If you would like to access or correct your personal information, you can contact us by either:

Emailing us at: enquiries@lexusenquiries.com.au

Writing to us at:

Lexus Customer Assistance Centre

PO Box 1676
North Sydney NSW 2059; or
Telephoning us on: 1800 023 009
You will generally have the right to access your personal information, subject to some exceptions permitted by law


For how long will the Enform Services be provided?
We will provide the Enform Services for the specified time period of the vehicle's New Car Warranty (the Initial Period).  At the expiry of the Initial Period, We may, in Our discretion, elect to extend the availability of the Enform Services for a further time.  Such extension may be on a subscription basis.

Will You be charged for the Enform Services?
Lexus will not charge a subscription fee to provide the Enform Services for the Initial Period. There may be a subscription fee for the Enform Services after the Initial Period. You are liable for any third party fees or charges incurred as a result of your use of Enform and its services.

Use of particular Enform Services may incur fees in accordance with the relevant Application Terms.  You may be required to provide your credit card information or other payment details before you can access these Enform Services.

If at any time Your use of the Enform Services is so excessive that it interferes with Our ability to provide the Enform Services to other customers, We may charge You, or increase any applicable subscription fees, by an amount which, in Our opinion, reasonably corresponds with the additional burden imposed on Us by Your excessive use.

If anytime during the Term Your vehicle cannot be operated (whether due to an accident or otherwise), You will not be eligible for a refund or any equivalent credit for any subscription fees, charges or amounts paid in advance for the period in which Your vehicle could not be operated.

What is the availability of the Enform Services?
Enform Services use the Enform application, downloaded to your compatible smartphone and connected to your vehicle via Bluetooth®

Enform Services will be provided to your vehicle only:
within Australia;
if the Enform hardware and software is up to date on both your vehicle and compatible smartphone;
your compatible smartphone is connected to your vehicle;
when your vehicle is within the operating range of your telecommunications carrier and in an area not affected by atmospheric and topographical conditions (for eg. bad weather or when indoors or underground); and
subject to the technological limitations of the communication and GPS systems that the Enform Services rely upon including your carrier GSM service being operational or available and the availability of GPS location information.
Except as provided by law, the Enform Service are provided "as is" and We do not warrant that the services will be uninterrupted or error free.  No express warranty is made in relation to the availability, accuracy or reliability of information or content of the Enform Service.  You expressly agree and acknowledge that the use of the Enform Service is at your sole risk and you may be exposed to content from various sources.  Nothing in these terms limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act 2010 or similar laws in the States and Territories of Australia.

What are the limitations of the Enform Services?
Apart from the technological limitations outlined above, Enform Services may also be affected by the electrical system design and architecture of Your vehicle. For example, if Your vehicle's battery is discharged, disconnected, in 'sleep' or 'power off' mode or if the electrical component is damaged in an accident, then the Enform Service may not be available.

The installation of window tinting may also obstruct GPS signals. Many window tinting films contain some metallic content that can interfere with the GPS signals. We recommend that only organic or charcoal based window tinting be used on a vehicle fitted with the Enform system.

The availability of Enform Services is also subject to government regulations or orders, the capability limitations of the Enform Services' systems and any modifications and upgrades that may be carried out to those systems. We may also suspend the Enform Services at any time without notice and liability in an emergency; and temporarily deactivate the Enform Services for nuisance or safety reasons.

Enform is provided as a convenient, hands-free communication system between your compatible smartphone and your in-car display screen and is designed to enhance Your motoring experience. It is not a primary safety or security feature and may not operate in all circumstances.

The Enform Services are intended to be used only in accordance with the Enform Owner's Manual, and are not intended to be used in any other situations. Please be aware that if the Enform Services are used for other than the intended purposes, this may result in loss, damage or injury to You, Your vehicle, Your passengers or a third party or their property.

Can the Enform Services be transferred?
If You sell Your vehicle, You may transfer any remaining Term of this agreement (including any balance of the Initial Period) to a subsequent purchaser of Your vehicle.  We may, at our discretion, require you or the subsequent purchaser to complete particular administrative steps in order to effect this transfer.

You will remain liable for the Enform Services until the subsequent purchaser has entered into an agreement with Us or until You have cancelled the Enform Services.

If the subsequent purchaser does not wish to receive the Enform Services, You must cancel the Enform Services by contacting the Enform Assistance Centre before the subsequent purchaser receives Your Vehicle. If the Enform Services are not cancelled, You may remain liable for the Enform Services provided including any fees, amounts or charges incurred by a subsequent purchaser.

The primary account holder may invite up to 4 users to access the Enform system via the methods notified by Us. Unless We notify you to the contrary, the primary account holder will be liable for any fees or charges incurred by such additional users.

When can the Enform Services be terminated?
We may discontinue Enform Services in part or in full and terminate this agreement at any time if you breach this agreement including, without limitation, failing to pay any fees, charges or amounts required.

We may also suspend or terminate the agreement at any time without notice or liability:
in the event of circumstances beyond Our reasonable control which results in Us being unable to perform on time Our obligations under this agreement (including, without limitation, fire, storm, explosion, an act of God or terrorism); or
if it is impractical to continue the Enform Services; or if We are unable to secure or obtain the rights necessary to provide the Enform Services including, without limitation, connections necessary for the transmission of signals between Your location, the Enform Assistance Centre and any other location which we deem necessary for the provision of any or all of the Enform Services.
We may also terminate this agreement for operational reasons with reasonable notice to you.  In such circumstances we will refund any subscription payments charged for services which will not be provided to you.

You may terminate this agreement upon notice to the Enform Assistance Centre or by other methods notified to you by Us from time to time, subject to any terms and conditions related to your subscription to the Enform Services.

Liability and indemnity
You acknowledge that use by You of the Enform Services is at Your own risk. Except for any liability that cannot by law be excluded, we (including our respective officers, employees and agents) exclude all liability (including negligence) for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of our provision or otherwise of the Lexus Enform Services. To the extent that any liability cannot be excluded by law, We limit Our liability for any Loss suffered or incurred by You under this agreement to the minimum allowed by law.

Use of the Enform Service does not grant you any intellectual property rights in or to any information or content in the service.  You agree to comply with all applicable laws and use the service for your own personal use.

You agree not to make copies, give, sell, resell, loan, rent, offer, broadcast, send, distribute, transfer, communicate to the public, reproduce, modify, display, perform, commercially exploit or make any content associated with the Enform Service available unless otherwise authorised in the applicable terms.
You agree not to remove, circumvent, reverse engineer, decrypt, or otherwise alter or interfere with any applicable usage rules or attempt to circumvent digital rights management or copy protection features associated with the content or any other technologies used to control the access to or use of the content or its identifying information.

You indemnify Us against any loss, damage, claim or costs (including legal costs) relating to your breach of these terms.

Miscellaneous
In some States/Territories some or all of the Enform functions are not permitted while driving.  Please check your local road rules before enabling or using these functions. The provision of Enform Services may include third party data, for example location of streets, points of interest and phone numbers. The use of any third party data is on an "as is" basis and We do not represent or guarantee that the data is effective, complete, accurate or fit for any particular purpose.

You are responsible for procuring and maintaining your own personal injury and property loss insurance during the Term.

You must pay GST on any taxable supply made to you in relation to the provision of the Enform Services at the same time and in the same way as you pay the consideration for the taxable supply.
Notice to you will be deemed to be given if deposited with Australia Post and addressed to your last known address.

If any part of this agreement is invalid, the balance of the provisions remain unaffected and enforceable.
This agreement is governed and construed according to the law of the State of Victoria.
This document represents the entire agreement between you and Us in relation to the provision of the Enform Services.

We may amend these terms, including the Application Terms, with notice to the owner of the vehicle, if in our reasonably held opinion it is necessary for the continued supply of any of the Enform Services to acceptable standards.  Such amendment may take place for reasons including but not limited to any change in the circumstances of our third party providers or in the relationships between Us and our third party providers.  Amendments may include, without limitation, the addition or removal of particular Enform Services. If you are the owner of the vehicle, you agree to make any such amendment known to any other users of the Enform Services within your vehicle.

With the exception of amendments made by Us in accordance with the preceding paragraph, this agreement may only be amended if the amendment is in writing and signed by you and Us. We may assign or transfer any of Our rights or obligations under this agreement at any time for the purposes of providing You with the Enform Services or an equivalent service.

The Bluetooth® word mark is owned by The Bluetooth SIG, Inc.  Not all devices will be compatible and functionality will vary depending on the device.

Section 2 - Application Terms

Local Search

Local Search provides access to a collection of local business listings sourced our third party providers.  We make no representation as to the completeness and accuracy of this information.  Some areas may not be covered by Local Search.  You acknowledge that a small number of listings within the Local Search data are for 'adult' products and services which may not be suitable for viewing by minors.

Local Search is subject to the terms set out by our Local Search Provider, Google Asia Pacific Pte Ltd (Google) and amended from time to time, including:
the Google "Terms of Service" at http://www.google.com/apps/intl/en/terms/user_terms.html;
the Google "Maps Terms" at http://maps.google.com/help/terms_maps.html;
the Google "Legal Notices" at http://www.maps.google.com/help/legalnotices_maps.html; and
the Google "Acceptable Use Policy" at http://www.google.com/enterprise/earthmaps/legal/us/maps_AUP.html ,
or at such places as notified to you by Us or Google from time to time.

In addition to the terms set out by Google, you must not:
generate search queries within Local Search through automated, misleading or deceptive, fraudulent or otherwise invalid processes (such as robots);
modify or reverse engineer Local Search results;
use data provided through Local Search:

to create or compile a database of business and government listings;

in a way that breaches any applicable laws, regulations, rules and policies; or

in any manner that exposes Us, our third party providers, or any other body corporate to any harm (including any adverse publicity or reputational damage) or liability of any nature;

interfere with or violate any security measures implemented in relation to Local Search data;
circumvent (or attempt to circumvent) any technical limitations We or our third party providers implement in order to protect the integrity of the Local Search data;
use the Local Search data to transmit viruses, worms, programs or any other things that may cause interruption or damage any equipment or software, or to spy on third parties; or
use the Local Search or any Local Search data in connection with any content that: (i) is defamatory; (ii) is obscene or otherwise likely to be offensive to reasonable adults; (iii) promotes, incites or instructs in matters of crime; (iv) vilifies or promotes or incites hatred, ridicule or violence against, any person or group of people on the grounds of race, ethnicity, nationality, religion or religious belief, sex, gender, or sexual orientation or identity; (v) breaches, incites or encourages breaches of the law; (vi) is false, misleading or deceptive or likely to mislead or deceive; or (vii) in Our reasonable opinion, otherwise prejudices or may prejudice Our reputation or brand, or the reputation or brand of any of our third party providers, related bodies corporate or advertisers.
In some States/Territories some or all of the Enform functions are not permitted while driving.  Please check your local road rules before enabling or using these functions.

Fuel Finder
Fuel Finder provides access to information sourced from our third party providers and is typically updated twice daily. Some areas, fuel types, fuel providers and pricing information may not be covered by Fuel Finder. Search results will provide a summary of average, minimum and maximum of both point of interest and priced data where available.

Any information provided via Fuel Finder is intended to be used by you for your personal use only.  Information on Fuel Finder does not update in real time.  At the time you access Fuel Finder information, your vehicle will display the time of the last update.  We do not warrant that the prices displayed on Fuel Finder will remain for any set period of time.  It is your responsibility to check the accuracy of all information.  We will not be liable to you for any decision made or action taken by you relying on any information you obtain from Fuel Finder.

You will not use Fuel Finder for any purpose that is unlawful or prohibited by these terms (including the General Terms and the Application Terms).  You may not use Fuel Finder in any manner which could damage, disable, overburden, or impair Fuel Finder or our third party providers or interfere with any other party's use and enjoyment of Fuel Finder or any third party service.  You may not attempt to gain unauthorized access to Fuel Finder data or the computer systems or networks connected to Us or any third party provider, through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through Fuel Finder.

In some States/Territories some or all of the Enform functions are not permitted while driving.  Please check your local road rules before enabling or using these functions.

Enform Weather
Enform Weather operates from information provided by our third party providers and may not cover all weather incidents.  We make no representation as to the completeness and accuracy of this information.

The information provided by Enform Weather:
is general information provided by our third party providers;
is subject to the uncertainties of scientific and technical research;
may not be accurate, current or complete;
is subject to change without notice ;
is not a substitute for independent professional advice and You should obtain any appropriate professional advice relevant to Your particular circumstances; and
may include the views or recommendations of third parties, which do not necessarily reflect the views of Us or our third party providers or indicate Our commitment to a particular course of action.
Enform Weather is intended as an aid to personal motoring and related travel planning, and does not provide comprehensive or accurate information on all occasions.  On occasions, You may experience additional delay as a result of using Enform Weather. You acknowledge that Enform Weather is not intended, or suitable, for use in applications where time of arrival or driving directions may impact Your safety or the safety of others.

In some States/Territories some or all of the Enform functions are not permitted while driving.  Please check your local road rules before enabling or using these functions.

Enform Concierge
Enform Concierge allows You to access the Lexus call centre via a telephone call from your compatible smartphone.

Some information provided to You via Enform Concierge may come from parties other than Us (for example, Our dealers).  We make no representation as to the completeness and accuracy of this information.

In some States/Territories some or all of the Enform functions are not permitted while driving.  Please check your local road rules before enabling or using these functions.

Use of any roadside assistance services accessed through Enform Concierge is on the terms and conditions applicable to those services at the discretion of the service provider.

Destination Download
Destination Download allows You to send a destination to Your Vehicle using your account on the Lexus Portal, the Lexus Enform App or the Enform Screen in your vehicle.

Destination Assist
You must register an account with Us in order to use Destination Assist.  User credit card details may be required for registration.  You must not attempt to register while your vehicle is in motion. .
You can register your account via one of the methods notified to you by Us from time to time or as set out on the Lexus Enform website.

Free trial: Destination Assist may be provided without charge for an initial trial period on terms notified to you by Us from time to time or as set out on the Lexus Enform website.

In some States/Territories some or all of the Enform functions are not permitted while driving.  Please check your local road rules before enabling or using these functions.

Enform Maps
Enform Maps (Maps) are provided by HERE North America, LLC (HERE). We make no representation as to the completeness or and accuracy of the Maps provided by HERE.

HERE grants you a non-exclusive, non-transferable license, revocable at any time at HERE's sole discretion, to access and use the Maps strictly in accordance with this agreement. Use of the Maps does not grant you any intellectual property rights in or to any information or content in the Maps.

You agree:
To use the Maps only for your personal, non-commercial purposes;
To use the Maps in accordance with the restrictions set out in the applicable laws, additional terms, guidelines and policies or on the product pages that apply to the Maps;
Not to make copies, give, sell, resell, loan, rent, offer, broadcast, send, distribute, transfer, communicate to the public, reproduce, modify, display, perform, commercially exploit or make the Maps available unless otherwise authorised in this agreement and to advise HERE promptly of any such unauthorised use;
Not to remove, circumvent, reverse engineer, decrypt, or otherwise alter or interfere with any applicable usage rules or attempt to circumvent digital rights management or copy protection features associated with the Maps or any other technologies used to control the access to or use of the Maps or its identifying information;
Not to use any automated systems or means, except for those provided by us, for the selection or downloading of the Maps;
Not to give out your password or otherwise allow other people to access the Maps.
The Maps are protected under international copyright laws. HERE claims copyrights in its Maps to the maximum extent of the law. Subject to this agreement, HERE retains all right, title and interest in the Maps and in all other HERE products, software and other properties provided to you or used by you through the Maps.

The availability of Maps may vary and is subject to HERE's sole discretion. HERE expressly disclaims any representation or warranty that any particular Maps will be available. Maps may not be available in all countries and may be provided only in selected languages. The Maps, operations and some features may also be dependent on the network, compatibility of the devices used and the content formats supported.
To access the Maps, you may need to download a specific piece of software developed by HERE or by another party.

HERE may, in its sole discretion, change, correct or discontinue the Maps in whole or in part. The Maps may not be available during maintenance breaks and other times. To ensure you have the latest HERE device software and applications, your device may automatically check for the availability of software updates from HERE. If any are detected you will be prompted to approve the installation. You may disable automatic checking for updates through settings in your device. You may also install software through available software update channels. If HERE considers a software update to be important or critical you may not continue using the previous version of the Software. HERE may prevent your use of the previous version of the software or Maps until you install the update.

HERE may disable any Maps or related software for any reason and remove any Maps or software in order to protect the Maps, application providers, wireless carriers over whose network you access the service or any other affected or potentially affected parties.

A particular service may be a pre-release version, for example a beta release, and may not work in the way a final version works. HERE may significantly change any version of Maps or software or decide not to release a final version.

The Maps are provided on "as is" and "as available" basis. HERE does not warrant that the Maps will be uninterrupted or error or virus-free. No warranty of any kind, either express or implied, including but not limited to warranties of title, non-infringement, merchantability, or fitness for a particular purpose, is made in relation to the availability, accuracy, reliability, information or content of the Maps. You expressly agree and acknowledge that the use of the Maps is at your sole risk and that you may be exposed to content from various sources.

Except for liability for death or personal injury caused by its gross negligence or intentional misconduct, in no case will HERE be liable for any indirect, incidental, punitive or consequential damages resulting from your use or inability to use the Maps

You agree to defend and indemnify HERE from and against all third party claims and all liabilities, assessments, losses, costs or damages resulting from or arising out of (i) your breach of this agreement, (ii) your infringement or violation of any intellectual property rights, other rights or privacy of a third party, or (iii) misuse of the Maps by a third party where the misuse was made possible by your failure to take reasonable measures to protect your username and password against misuse.

The Maps are owned and/or controlled by HERE and/or its respective licensors and are protected by intellectual property laws.. HERE is a third-party beneficiary under this agreement and may enforce the provisions of this agreement that directly concern the Maps in which they have rights.