Connectivity FrequentlyAsked Questions
Here you can access FAQs which may assist you with connecting to your Lexus.
Some features listed below are not available on all Connected Vehicle models. Please check Lexus Connectivity to confirm availability.
Connected Services
General, Connected Subscription, SOS Emergency Call, Automatic Collision Notification, Stolen Vehicle Tracking.
Lexus Connected App
Account setup and device compatibility.
Connected Services Privacy
Collection, Protection, Access and Processing of Lexus Connected Services data and more.
Multimedia Connectivity
Lexus Multimedia Connect, features and benefits.
Support
Connected Services Account Enquiries
Connected Services account information can be managed and updated through the Lexus Connected App.
Stolen Vehicle Assistance
To request activation of Stolen Vehicle Tracking (please have police report # & VIN or vehicle registration ready), call:Â 1300 216 737.
Connected Services General Enquiries2
For any enquiry, question or concerns relating to Lexus Connected Services:
Call 1800 023 009 or email [email protected], available Mon-Fri 8:00am - 6:00pm.