A woman dressed in a white jacket and black pants and holding a helmet walks towards an LC coupe parked in a pit lane

WELCOME TOLEXUS ENCORE

Where life meets amazing

Encore1 is everything that comes with owning a Lexus. It's a luxury lifestyle ownership experience, designed to make life feel more seamless and rewarding from the moment you drive away.
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Wait staff wearing 'Lexus' apron serving two plates of fine dining food as part of Lexus Encore Fine Dining.

Lifestyle Benefits

A new world of luxury awaits with Lexus Encore1. As a Lexus Owner, enjoy exclusive offers from our diverse premium partners13. Unlock culinary adventures, travel opportunities, invitations to exclusive events and more with Lexus Encore.
Explore lifestyle benefits
Lexus Encore partner, Crown Hotel Sydney photographed on a sunny day, with the pool and Crown tower glistening.

Travel with a select range of luxury partners.

Fine dining meal served at Lexus dining partner, Arthur in Sydney, Australia.

Discover new culinary adventures with our premium dining partners.

Four men are shown playing golf on a golf course as part of a Lexus Encore golf day promotion.

Enjoy exclusive experiences in dining, golf and more.

Woman shown walking beside her Lexus LC convertible as a garage door closes behind her.

Access a range of vehicle services.

 

Valet promotion provided by Lexus Encore lifestyle benefits shows a woman placing shopping bags in the boot of a Lexus vehicle.

Experience fashion and retail benefits with leading partners.

 

 

VEHICLE BENEFITS

When you’re a Lexus owner, looking after your vehicle is seamless. This includes 24/7 DriveCare6 roadside assistance and Service Loan Cars18 . Giving you complete peace of mind.

 

Lexus DriveCare

Our 24-hour roadside assistance service for Encore Members provides peace of mind, around the clock.

Lexus DriveCare6 services include:

  • Breakdown assistance with fuel, battery or tyre/wheel replacement
  • Basic mechanical assistance
  • Breakdown towing as required to a Lexus Dealer or nominated technical centre
  • Personal Assist service (Terms and Conditions apply)
  • Clothing and personal effects cover up to $250 (including GST)

 


Close-up of woman smiling as she sits in the front seat of her Lexus LC, holding the steering wheel.
 
Lexus NX 450h+ driving through a green forest

Service Loan Car

When you need your car serviced, we provide a complimentary Service Loan Car18.

Once your Lexus has been serviced, we return it with a complimentary exterior wash and vacuumed interior.

Encore Elevate

Encore Elevate3 offers a suite of privileges designed to enhance your lifestyle. When you're an Encore Elevate member, everyday moments become an effortless experience. And luxurious surprises become part of every day.

You can borrow another Lexus with On Demand7, experience seamless shopping with Valet Parking, and more.

Encore Elevate3 can be purchased for 12 months.

Register your interest
 

Encore Elevate and Platinum Mobility Benefits

Owners of eligible Lexus vehicles are welcomed into an even more luxurious ownership experience.

Travel more widely, drive more seamlessly, with Encore Elevate3 and Encore Platinum.4

 

Encore Offerings

Complimentary
Duration
5 years*
Models
LBXUXNXRXGXESRZ
Ownership Experience
Lexus Warranty Experience*Capped Price Servicing17Lexus DriveCare6Service Loan Car18
Lifestyle Benefits
Exclusive OffersExclusive EventsAirport LoungeHotel OffersDining ExperienceAmpol Fuel Offer10
Connected Services
Connected (including Emergency)*Connected+Multimedia Connect*
Complimentary
Duration
5 years*
Models
LCLSLXLM
Includes all Encore Signature Ownership, Lifestyle and Connected Offerings
Lifestyle Benefits
Priority Access to Exclusive Events
Mobility Benefits
Airport Lounge (x4)16On Demand (8 days x4)7Valet Parking (x8)11
Paid
Duration
1 year
Models
Any model of any age
Includes all Encore Signature Lifestyle Benefits Only
Lifestyle Benefits
Priority Access to Exclusive Events
Mobility Benefits
Airport Lounge (x2)16On Demand (5 days x2)7Valet Parking (x4)11
Vehicles that have a current Encore Platinum Membership are not eligible for Encore Elevate.

*Applicable to vehicles purchased from 1 July 2026. Excludes Streaming Connect (1‑year complimentary period for eligible vehicles). Complimentary periods may vary. Full 5‑year period may not apply to Lexus Connected Services (subject to 4G / 5G sunset, depending on the applicable DCM fitted to the vehicle and/or termination under T&Cs, whichever is earlier) or all Lexus Warranty Experience components. See lexus.com.au/smallprint/encore-terms for full T&Cs.

 

Frequently Asked Questions

How do I become an Encore Owner?

Enrolment in Encore is complimentary on delivery of new vehicles and Lexus Certified Pre-Owned vehicles2 purchased on or after 1 January 2020.

Once you have purchased an eligible Lexus vehicle from your preferred Lexus dealership, and shortly after you have taken delivery of your vehicle, your Lexus Dealer will complete your enrolment for Encore.

How do I become an Encore Elevate member?

Current Lexus owners can apply for Encore Elevate via the Lexus Encore App. Alternatively, you can contact your preferred Lexus dealer to find out more and become a member of Encore Elevate.

How do I become an Encore Platinum member?

Enrolment in Encore Platinum Owner Benefits is complimentary on LC, LS, LX and LM model purchases. 

Once you have purchased an eligible Lexus vehicle from your preferred Lexus dealership, and shortly after you have taken delivery of your vehicle, your Lexus Dealer will complete your enrolment for Encore Platinum Owner Benefits.

Am I eligible for Encore?

You are eligible for Encore if you purchase an eligible Lexus vehicle from your preferred Lexus dealership. Shortly after you have taken delivery of your vehicle, your Lexus Dealer will complete your enrolment for Encore Signature or Encore Platinum.

Alternatively, to check if you’re eligible for Encore Signature or Encore Platinum, you may contact the Lexus Customer Assistance Centre (Monday - Friday 9:30am - 5:30pm AEST) on 1800 023 009 or complete the Contact Us form.

Am I eligible for Encore Elevate?

Current Lexus Owners who have a Lexus VIN can purchase Encore Elevate. This excludes Encore Platinum Members

How do I access my Encore benefits?

To redeem a Service Loan Car, you must book your standard scheduled logbook servicing with your preferred Lexus Dealer.

To redeem Lexus DriveCare,6 call 1800 253 987.

You can access Exclusive Offers and your Ampol Fuel Offer10 through the Lexus Encore App.

You will receive invitations to Exclusive Events throughout the year if you have provided us with your details and opted in to receiving communication about Encore Owner Benefits. Lexus use your details to notify you of new Exclusive Offers and invite you to Exclusive Events.

To update your contact details, please call our Lexus Customer Assistance Centre (Monday - Friday 9:30am - 5:30pm AEST) on 1800 023 009 or complete the online form.

How do I access my Encore Elevate benefits?

You can access all your Encore Elevate benefits in the Lexus Encore App.

How do I access my Encore Platinum benefits?

You can book a Lexus on Demand through the Lexus Encore App.

You can access Airport Lounge passes through the Lexus Encore App.

You can find more information about Valet Parking and the number of available redemptions in the Lexus Encore App. No pre-booking is necessary.

What will happen with current Encore Platinum Electrified benefits?

Owners of Lexus RZ 450e vehicles produced before November 2023 and Lexus UX 300e vehicles produced before June 2024 will continue to receive their 3 years of Encore Platinum Electrified.5

As at April 2026, Encore Platinum Electrified comprised:
Encore Benefits – Exclusive Offers, Exclusive Events, Service Loan Car and DriveCare6 (5 years for RZ).
Platinum Electrified Benefits – On Demand (Up to 8 days × 4)7, Valet Parking (× 8)15, Airport Lounge (× 4), Charging cables, Home Charger and standard installation8, and complimentary access to Chargefox network.9

How do I access the Lexus Encore App?

Once you have purchased an eligible Lexus vehicle from your preferred Lexus dealership, and shortly after you have taken delivery of your vehicle, your Lexus Dealer will complete your enrolment for Encore Owner Benefits or Encore Platinum Owner Benefits.

You will then receive an email with instructions on to access the Lexus Encore App and complete your registration.

You may access the Lexus Encore App on your mobile device or computer.

Accessing using a mobile device

  1. Download the Lexus Encore App from the Google Play (Android) or App Store (iOS)
  2. Enter your details (First name, Last name, Email, Mobile number) and set a password. Follow the prompts to register
  3. Once your ownership has been verified by Lexus, you will receive a link
  4. Click this link and you will be taken to the login page
  5. Log in using your email and password. You will now be able to access your Encore account

For assistance, please call the Lexus Customer Assistance Centre (Monday - Friday 9:30am - 5:30pm AEST) on 1800 023 009.

Accessing on a computer

  1. To register your account, click here. You can also login on the top right-hand corner of your screen/menu
  2. Enter your details (First name, Last name, Email, Mobile number) and set a password. Follow the prompts to register
  3. Once your ownership has been verified by Lexus, you will receive a link
  4. Click this link and you will be taken to the login page
  5. Log in using your email and password. You will now be able to access to your Encore account

For assistance, please call the Lexus Customer Assistance Centre (Monday - Friday 9:30am - 5:30pm AEST) on 1800 023 009.

How do I update my details?

Lexus use your details to notify you of new Exclusive Offers and invite you to Exclusive Events.

To update your contact details, please call the Lexus Customer Assistance Centre (Monday - Friday 9:30am - 5:30pm AEST) on 1800 023 009 or complete the online form.

 

Explore More

LEXUS ENCORE APP
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Lexus range
EXPLORE THE RANGE
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White Lexus LX drives across a highway road overlooking an ocean.
Build and Price
BUILD YOUR LEXUS
Disclaimers
01.
Encore Program is available to all Lexus Vehicle Owners. Memberships and benefits vary depending on eligibility and vehicle model owned. Encore Lifestyle Benefits last for 5 years except for paid Encore Elevate which lasts 1 year from activation by Lexus. Inclusions may be substituted from time to time and may be subject to availability. For full T&Cs, see your Lexus Dealer or lexus.com.au/encore.
02.Balance of Encore Lifestyle Benefits remaining on a Lexus Certified Pre-Owned vehicle at the time it is sold will transfer with that vehicle (but excludes Encore Elevate), plus an additional 1 year of complimentary Encore Lifestyle Benefits. Inclusions may be substituted from time to time and may be subject to availability. For full T&Cs and details see your Lexus Dealer or lexus.com.au/encore.
03.Encore Elevate Lifestyle Benefits can be purchased by all Lexus Vehicle Owners (excluding current Encore Platinum members), for a 1 year period from the date Encore Elevate is first purchased by the Lexus Vehicle Owner and activated by Lexus. Inclusions may be substituted from time to time and may be subject to availability. For full T&Cs and eligible models, see your Lexus Dealer or lexus.com.au/encore.
04.Encore Platinum Lifestyle Benefits apply on selected new and demonstrator vehicles for a 5 year period from the date Encore is first activated by the Dealership. Inclusions may be substituted from time to time & subject to availability. For full T&Cs and eligible models see your Lexus Dealer or lexus.com.au/encore.
05.Electrified Platinum Member Benefits apply on Lexus RZ 450e and UX 300e vehicles for a 36-month period from the date Encore is first activated by the Dealership. Inclusions may change. Subject to availability. Current Electrified Platinum Members are not eligible for Encore Elevate. For full T&Cs and eligible models, see your Lexus Dealer or lexus.com.au/smallprint/encore-terms.
06.DriveCare applies for a 5 year period from delivery date. Coverage and service inclusions vary dependent on the type of vehicle and vehicle location. For full T&Cs see your Lexus Dealer or lexus.com.au/smallprint/encore-terms.
07.Lexus On Demand may apply for a 1 year period (as part of Encore Elevate) or 5 year period (as part of Encore Lifestyle Benefits) with a varying number of redemptions depending on the type of Encore membership. Vehicles may vary dependent on location and availability. For full T&C's, details & eligibility requirements see your Lexus Dealer or lexus.com.au/encore.
08.Complimentary ABB Single Phase 7kW AC wall charger supplied and installed by JET Charge Pty Ltd (JET Charge). Eligibility determined at Lexus and JET Charge's discretion. Vehicle owner must obtain appropriate site permissions and access prior to installation. Electricity consumption charges are owner's responsibility. Refer to operating instructions for usage guidance. Upgrades and equipment add-ons at additional cost. Rainchecks not available. Cannot be redeemed for monetary value. See jetcharge.com.au for T&Cs and lexus.com.au/smallprint/encore-terms for details.
09.Complimentary charging provided to Encore Platinum Electrified members for first 3-years of membership. Fees may apply thereafter. Charging stations provided by Chargefox at selected locations. Usage at vehicle owner’s risk. See chargefox.com for T&Cs. Frequent use of DC Fast Charging can impact battery performance & durability. Lexus recommends minimising DC Fast Charging usage. Refer to Owner’s manual and lexus.com.au/lexus-electrified/charging for guidance.
10.Offer limited to 5c/litre fuel discount in one transaction per 24 hour period per vehicle registered to a Lexus Encore App account. Offer available on Premium Fuels, up to 150 litres, at participating Ampol service stations. List of participating locations available at lexus.com.au/owners/ampol-finder. List subject to change without notice at sole discretion of Ampol. For T&Cs, visit lexus.com.au/encore.
11.Encore Platinum members receive 8 complimentary valet parking redemptions at selected locations over the 5-year membership. Encore Elevate members receive 4 complimentary valet parking redemptions at selected locations over the 1-year membership. Participating locations may change from time to time. Subject to availability.
12.Encore Benefit partners and inclusions are subject to change without notice.
13.Encore Benefit partners and inclusions subject to change.
14.Lexus on Demand as part of Encore Benefits applies for a 1-year/ 3-year period with a varying number of redemptions depending on the type of Encore Membership. Vehicles may vary dependent on location and availability. For full T&Cs, details & eligibility requirements see your Lexus Dealer or lexus.com.au/smallprint/encore-terms.
15.Encore Platinum Electrified members receive 8 complimentary valet parking redemptions at selected locations over the 3 year membership. Encore Elevate members receive 4 complimentary valet parking redemptions at selected locations over the 1 year membership. Subject to availability.
16.Encore Platinum members receive 4 complimentary airport lounge pass redemptions at selected airport lounges over the 5-year membership. Encore Elevate members receive 2 complimentary airport lounge pass redemptions at selected airport lounges over the 1-year membership. Airport lounge passes are available for purchase by Encore Signature members on the Lexus Encore App. Participating airport lounges may change from time to time. Subject to availability. For full T&Cs, visit lexus.com.au/encore.
17.Applies to standard scheduled logbook servicing (normal operating conditions) for specified yrs/kms (whichever occurs first) up to a max. specified no. of services (whichever occurs first). Lexus vehicles that receive complimentary servicing are not eligible for Capped Price Servicing. For details or to confirm eligibility see your Lexus dealer or visit lexus.com.au/smallprint/cappedprice-servicing. 
18.Service Loan Car applies for a 5-year period from delivery date. Inclusions may be substituted from time to time and may be subject to availability. For full T&Cs see your Lexus Dealer or lexus.com.au/smallprint/encore-terms.

IMPORTANT NOTICE - Lexus Australia uses its best endeavours to ensure material is accurate at the time of publishing. All information must be confirmed with your Lexus dealer at the time of ordering, as specifications, applicability and availability may change over time. Colours depicted are a guide only and may vary from actual colours due to the printing/display process. Lexus Australia reserves the right to change and/or discontinue, without notice, models, prices, colours, materials, equipment, specifications. To the extent permitted by law, Lexus Australia will not be liable for any damage or loss incurred from relying on the information and images contained in this material.

Published by Lexus Australia, a division of Toyota Motor Corporation Australia Limited ABN 64 009 686 097, 155 Bertie St, Port Melbourne Vic 3207.

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