FINANCIAL HARDSHIP

To make this process as easy and quick as possible, please follow the guidelines below when completing your application.

Apply Online to start the process.

If your business has been forced to close, you may be eligible for financial support.

Apply Online to start the process

If you are currently paying above your repayment amount, you can simply stop paying the additional amount and revert to your advised payment amount. You do not need to call or email us as long as you are maintaining your payments.

If you are not paying above your repayment amount, you will need to apply for hardship. We review and assess each customer’s needs on a case-by-case basis however if you change your payment amount the following general guidelines will apply:

• The specifics of your loan will change i.e. the term and/or payment amount, and this will be communicated to you in writing
• Interest will continue to be charged on amended or deferred loans

Apply Online to start the process

In terms of your repayment history, if you maintain your repayments under the hardship arrangement then this will not affect your credit file.