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Dealer Change

Takata Airbag recall

Lexus Australia has issued safety recalls for certain vehicles equipped with Takata airbags.

LEARN MORE

CHECK MY VEHICLE

Please enter a 17 digit Vehicle Identification Number (VIN) below.

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This search is provided for information purposes to assist Lexus customers and should not be solely relied upon. The Lexus VIN search tool is available for Lexus vehicles only. Information is current at the time of a search being undertaken.

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We've found the following vehicle information associated with the VIN submitted. Please confirm if this is your vehicle.

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VIN LOOKUP FAILED

We could not find any information associated with that VIN.  Are you sure you entered the correct VIN?

For safety reasons, a recall is required for your vehicle

Your vehicle is affected by the Takata airbag recall. Please contact your preferred Lexus Dealer who can advise availability of replacement parts and schedule your vehicle for rectification, which will be performed free of charge. Alternatively, please contact the Lexus Customer Assistance Centre.

1800 023 009

8:00am - 8:00pm Monday to Friday

Check another VIN

Disclaimer

This search is provided for information purposes to assist Lexus customers and should not be solely relied upon. The Lexus VIN search tool is available for Lexus vehicles only. Information is current at the time of a search being undertaken.

Your vehicle is either not affected by the current Takata airbag recalls or has been previously repaired

You can check if your vehicle is affected by other recalls on the Recalls Australia website or alternatively, contact the Lexus Customer Assistance Centre.

1800 023 009

8:00am - 8:00pm Monday to Friday

Check another VIN

Disclaimer

This search is provided for information purposes to assist Lexus customers and should not be solely relied upon. The Lexus VIN search tool is available for Lexus vehicles only. Information is current at the time of a search being undertaken.

Your VIN cannot be located at this time

Lexus Australia is unable to locate your VIN at this time. If you have any questions, feel free to call us.

1800 023 009

8:00am - 8:00pm Monday to Friday

Check another VIN

Disclaimer

This search is provided for information purposes to assist Lexus customers and should not be solely relied upon. The Lexus VIN search tool is available for Lexus vehicles only. Information is current at the time of a search being undertaken.

An error has occurred

A technical error has occurred while looking for your VIN. Please try again later. If you have any questions, feel free to call us.

1800 023 009

8:00am - 8:00pm Monday to Friday

Check another VIN

Disclaimer

This search is provided for information purposes to assist Lexus customers and should not be solely relied upon. The Lexus VIN search tool is available for Lexus vehicles only. Information is current at the time of a search being undertaken.

WHERE DO I FIND MY VIN?

MORE INFORMATION
Your VIN Number will commence with the letter J and is 17 characters long. See below for help locating your VIN
Vehicle Compliance Label
Your VIN can be found in location A, B and/or C as show in the illustration.
Registration Certificate
You can find your VIN on the vehicle registration certificate issued by the vehicle registration body in your state or territory.
Retail Delivery Card
Your VIN is printed on the retail delivery card. This will be found in the inside front cover of your vehicle Warranty & Service book.
Owner’s Manual
Instructions to find your VIN are also located within your Owner’s Manual.

If you can't find your VIN using the information above, please call the Lexus Customer Assistance Centre on 1800 023 009 from 8:00am to 8:00pm, Monday to Friday.

ABOUT THE RECALLS

What is the defect with the airbags?   

The propellant in inflators in the Takata airbags subject to the recall may degrade after prolonged exposure to high absolute humidity and fluctuating high temperatures. Degraded propellant can cause inflator rupture during airbag deployment. In the event of an inflator rupture, metal fragments could pass through the airbag cushion material, striking the vehicle occupants, and result in serious injury or death.   

Is my Lexus affected?   

As part of the recall process, Lexus Australia notifies registered owners of affected vehicles by mail.  

Affected vehicles are determined by the Vehicle Identification Number (VIN). You can check if your Lexus vehicle is affected by using the VIN search tool available at lexus.com.au.  In addition to the information available at lexus.com.au, a full list of all vehicles affected by the Takata airbag recall in Australia is available on the Recalls Australia website.

For more information, contact:

Lexus Customer Assistance Centre


FAQ

Which Lexus vehicles are involved?
In the Australian market, approximately 24,519 Lexus vehicles are involved including ranges of Lexus SC 430, IS 250, IS 250C, IS 350, IS F and LFA. Affected vehicles are determined by the Vehicle Identification Number (VIN).


Lexus Model      Production Range
SC 430   January 2001 through June 2010
IS 250     August 2005 through December 2012
IS250 C  April 2009 through December 2012
IS 350     August 2010 through December 2012
IS F         August 2008 through December 2012
LFA         February 2011 through June 2012

What is the inflator?
The inflator is a device contained within the airbag assembly. It contains a solid propellant which is ignited in the event airbag deployment is necessary. When ignited, the solid propellant expands into an inert gas, inflating the airbag.
When will replacement parts be available?
Lexus has been taking steps to supply replacement parts as soon as possible. 

In many cases we have parts available locally and elsewhere in Australia and upon bringing a vehicle in, if the parts are available, rectification will only take up to four hours.


What has Lexus done to contact owners?
We have issued multiple letters to customers and continue to work with the registration authorities to obtain the most up to date owner information available.

Our Lexus Customer Assistance Centre has commenced direct contact via telephone where possible.