Certain Lexus models have been recalled for front passenger airbag inflators that were manufactured by Takata.
In involved vehicles, the non-desiccated propellant that inflates the passengers front airbag could absorb moisture and degrade. If the inflator propellant degrades and the vehicle is involved in a collision, the airbag can go off with too much explosive force, causing sharp metal fragments to shoot out and kill or seriously injure people in the vehicle.
This is an urgent safety recall on an unprecedented global scale across many automotive brands, including Lexus. It is important that all affected airbags are replaced as soon as possible and we urge you to check your vehicle immediately. A full list of all vehicles affected by the Takata airbag recalls in Australia is available on the Recalls Australia website.
Lexus takes the safety of our customers seriously and we are working hard to rectify all affected vehicles, prioritising vehicle rectification based on the location and age of the inflator and parts availability.
Find more information about current and future Takata airbag recalls here.
We sincerely apologise for any inconvenience caused by the Takata airbag recalls.
Is my Lexus affected?
Affected vehicles are determined by Vehicle Identification Number (VIN). To check if your Lexus is affected by the Takata recalls, please enter your VIN here. For a table of Lexus vehicle models involved in the Takata recalls and their PRA numbers (a unique number given to each recall by the Australian Competition and Consumer Commission) please click here.
Lexus will notify registered owners of affected vehicles by mail. Lexus urges all guests who have been advised of active recall to contact the Lexus Customer Assistance Centre from 8:00am to 6:00pm Monday to Friday.
CALL 1800 023 009
Translation services are available at this number or via the Translating and Interpreting Service (TIS National).
The National Relay Service is available to assist customers who are deaf or have a hearing or speech impairment.
Alternatively, please contact your closest/preferred Lexus Dealer, quoting your VIN. Your Lexus Dealer can advise of parts availability and book your vehicle in for free airbag rectification.
Ongoing information about the Takata recalls
Lexus Australia has been conducting voluntary Takata recalls since 2013. We are continuing to recall vehicles in accordance with the compulsory Consumer Goods (Motor Vehicles With Affected Takata Airbag Inflators and Specified Spare Parts) Recall Notice 2018 (Recall Notice).
The Recall and Replacement Timetable sets out the prescribed time by which recall action must be initiated and also the time by which affected inflators must be replaced, in accordance with the compulsory Recall Notice.
Recall and Replacement Timetable PDF
The Recall Initiation Schedule is our current timetable for planned future Takata airbag recalls. To find out if your specific Lexus vehicle is subject to a future Takata airbag recall, please check your vehicle here.
Recall Initiation Schedule PDF
The Quarterly Completion Schedule is the completion schedule for affected Takata airbags. It sets milestones for completion by way of required quarterly completion rates.
Quarterly Completion Schedule PDF