Connectivity

Lexus ConnectedServices

Your Lexus, your lifestyle

Discover thoughtful technology crafted to elevate your safety, convenience and comfort in every journey[CS1].

Woman driving in car
Safety & Security
Discover intuitive features like SOS Emergency Call[CS2], designed to give you confidence on the road. With just one button, you’ll be connected to our local Australian Call Centre, ready to dispatch emergency services to your exact location.
Man looking at connected navigation on phone
Convenience
Your Lexus, connected. From checking fuel levels to locking doors remotely, control is in your hands. Ready to go? Send destinations straight to your vehicle’s navigation and start your journey effortlessly.[CS6] Vehicle information is a complimentary feature, while Remote Connect will be complimentary for 3 years, both are subject to services being disabled or terminated or Telstra 4G sunset.
Interior
Comfort
Enjoy ultimate comfort before you drive. Pre-heat or cool your Lexus with Remote Start and Custom Climate Settings, so it’s ready the moment you step inside.[CS6] Plus, keep your favourite destinations saved to your profile and seamlessly synced with your Lexus Multimedia for effortless journeys.[CS24] Remote Connect and Lexus Multimedia Profiles will be complimentary for 3 years, subject to services being disabled or terminated or Telstra 4G sunset.
Explore Lexus Connected Services and understand features.
Select a new Lexus model below to explore its Connected features.
Lexus RX 450h+ driving in the city
Lexus RX 450h+ driving in the city

The Luxury of Connection

Many Lexus vehicles include complimentary access to Lexus Connected Services, with some packages becoming paid after the complimentary period.[CS1] Experience a suite of advanced features designed to enhance your safety, comfort and convenience.

Explore features in detail by selecting and searching a model above. Package and Feature Availability and complimentary period length may vary depending on model.[CS1]

Lexus Connected

Designed to help you drive with confidence. Discover:
• SOS Emergency Call [CS2]
• Automatic Collision Notification[CS3]
• Essential Vehicle Insights like fuel level[CS6] vehicle locator[CS6] and vehicle status[CS6]

Lexus Connected+

Have access to your vehicle from the palm of your hand. Including:
• Remote Connect[CS6]
• Stolen Vehicle Tracking[CS4]
• Charge Management for All-Electric and Plug-in Hybrid vehicles

Lexus Multimedia Connect

Experience Connected Navigation, Profiles, and Voice Assistant—designed to make every journey smoother.
• Get live traffic updates
• Save your favourite destinations, and share routes from the app straight to your vehicle
• Control climate settings effortlessly using your voice[CS24]

Woman holding phone with Lexus Connected App open
Woman holding phone with Lexus Connected App open

Download the Lexus Connected App

With Lexus Connected Services[CS1], enjoy enhanced safety, comfort, and convenience. Get started by installing the Lexus Connected App[CS5] on your Android[C3] or iOS[C3] device.

Google Store BadgeApple Store badge

We are here to help

Your Lexus Dealer is the first point of contact for Lexus Connected Services, including initial Lexus Connected App[CS5] registration and setup assistance. For additional support, please contact our assistance centres listed below.

General assistance

For further assistance, contact the Lexus Customer Assistance Centre on 1800 023 009.

Monday to Friday, 9:00am – 5:00pm AEST.

Lexus stolen vehicle assistance

In the unfortunate event that your vehicle is stolen:

1. File a police report with your local authorities.
2. With your police report number and vehicle VIN or vehicle registration ready, call Lexus Stolen Vehicle Assistance on 1300 216 737.

This service is available 24/7.

Privacy, handled with care

Your privacy is important to Lexus. Lexus Australia and Lexus Financial Services collect your personal information, including data from Connected Services[CS1] and handle it in accordance with our Privacy Policy, available at lexus.com.au/privacy.

Privacy Policy FAQ

Frequently Asked Questions

Your Lexus Connected questions answered.

WHAT IS LEXUS CONNECTED SERVICES?

Lexus Connected Services are an advanced suite of technologies designed to focus on safety and security, convenience and comfort. Available in Lexus vehicles equipped with an active Connected Services system.[CS1]

WHICH MODELS ARE EQUIPPED WITH LEXUS CONNECTED SERVICES?

Lexus is progressively launching Connected Services across its model range.

Please contact your preferred Lexus dealer for more information.

HOW ARE MY CONNECTED SERVICES UPDATED?

We are always working to improve our app experience. These will be available via the Apple App Store or Google Play Store.

Connected Multimedia systems receive software and firmware updates automatically via Over-the-Air (OTA) technology. This ensures that users always have access to the latest head unit features and functionality without needing to visit a dealership.

HOW DO I SETUP MY CONNECTED SERVICES?

Lexus Connected Service Safety Features are always intended to be active even if data connectivity is restricted via the Lexus Connected App. We will collect vehicle information including location and may collect voice recordings if these safety features are triggered. These services can only be disabled by contacting your preferred Lexus dealer or the Lexus Customer Assistance Centre on 1800 023 009.

Additional Connected Services can be set up and managed by adding your vehicle to the Lexus Connected App.

Download for Apple App Store or Google Play.

You will need your vehicle VIN and the app will guide you through the right steps to verify your ownership.

Browse all faqs
Disclaimers
C3
Android™ is a trademark of Google LLC. iOS® is a trademark of Apple, Inc. registered in the U.S. and other countries.
iOS® is a trademark of Apple, Inc. registered in the U.S. and other countries.
CS1
Complimentary periods and available features vary depending on vehicle model, production date and subscription choice, and are subject to change. Complimentary periods commence upon delivery date. Fees may apply thereafter. See lexus.com.au/connected. Not available outside Australia, if services disabled or terminated or after Telstra 4G sunset. Dependent on enabled DCM, GPS signal strength, mobile network coverage, mobile app data (at user’s cost), enabled push notifications and other factors outside Lexus’s control which can limit ability or functionality of system. Check your Owner's Manual or lexus.com.au/connected for explanation of limitations. Please drive safely.
CS2
Driver assist feature only. Not a substitute for safe driving practices. Not available outside Australia, if services disabled or terminated, or after Telstra 4G sunset. Only operates if vehicle’s SOS button is pressed and vehicle ignition is on. Dependent on enabled DCM, GPS signal strength, mobile network coverage, call centre capabilities and other factors outside Lexus’s control which can limit ability or functionality of system. Check your Owner's Manual or lexus.com.au/connected for explanation of limitations. Please drive safely.
CS3
Driver assist feature only. Not a substitute for safe driving practices. Not available outside Australia, if service disabled or terminated, or after Telstra 4G sunset. Only activates if vehicle’s DCM detects airbag deployment or impact sensor notification. Dependent on enabled DCM, GPS signal strength, mobile network coverage, operational related components and other factors outside Lexus’ control which can limit the ability or functionality of system. Check your Owner’s Manual or lexus.com.au/connected for explanation of limitations. Please drive safely.
CS4
Complimentary periods and available features vary depending on vehicle model, production date and subscription choice, and are subject to change. Complimentary periods commence upon delivery date. Fees apply thereafter. See lexus.com.au/connected. Not available outside Australia, if service disabled or terminated, or after Telstra 4G sunset. Dependent on sufficient battery power, enabled DCM, GPS signal strength, mobile network coverage, operational related components & other factors outside Lexus’ control which can limit the ability or functionality of system. Owner/driver required to obtain Police report. Vehicle location information, if available, only provided to Police. Vehicle recovery not guaranteed. For SVT cases activated from 11 December 2025, certain app-based Connected Services may be disabled. If vehicle is recovered, disabled services can be restored via the Lexus Connected App. For details, visit lexus.com.au/connected
CS5
A range of vehicles are equipped with Lexus Connected Services. Features vary by model. Requires compatible device, app installation/connection, third party info, mobile data (at user's cost), Australian network reception, GPS signal, enabled push notifications and other factors outside Lexus’ control which can limit functionality. Fees & limitations apply. See lexus.com.au/owners/apps/lexus-connected-app for more information.
CS6
Complimentary periods and available features vary depending on vehicle model, production date and subscription choice, and are subject to change. Complimentary periods commence upon delivery date. Fees apply thereafter. See lexus.com.au/connected. Not available on all Connected Vehicle models. Please check lexus.com.au/connected to confirm availability.
CS24
Complimentary periods and available features vary depending on vehicle model, production date and subscription choice, and are subject to change. Complimentary periods commence upon delivery date. Fees apply thereafter. See lexus.com.au/connected. Features depend on enabled DCM (available until Telstra 4G sunset, third party information, GPS signal strength, Australian mobile network coverage, compatible device, mobile app data (at user’s cost), enabled push notifications and other factors outside Lexus’ control which can limit functionality of system and may be subject to change. See your Owner’s Manual or lexus.com.au/connected. Please drive safely. All images indicative only.