Finance gapinsurance
As a Finance Gap Insurance customer, your policy helps cover any outstanding loan balance following a total loss such as accident or theft, up to the level of cover you have chosen. Your policy includes cover for insurance, registration and car hire cover.
Important documents - Legal PDS'
Get to know your Finance Gap Insurance better.
Lexus Finance Gap Insurance Policy and Product Disclosure Statement
Supplementary Product Disclosure Statement (SPDS)
This SPDS, dated 28 January 2021, updates and should be read in conjunction with the Lexus Finance Gap Insurance Policy and Product Disclosure Statement any other applicable SPDS we may have given you, for new policies commencing on or after 25 March 2021.
Supplementary Product Disclosure Statement (SPDS)
This SPDS, dated 1 May 2019, updates and should be read in conjunction with the Lexus Finance Gap Insurance Policy and Product Disclosure Statement and any other applicable SPDS we may have given you.Lexus Insurance Financial Services Guide
Lexus Insurance Product Governance
Lexus Insurance is committed to providing our customers with products that are suitable for their needs and meet their expectations. This policy outlines how we respond to customer needs and expectations in our approach to the design, distribution and regular review of our products.
Lexus Insurance Complaints Guide
Effective from 1 July 2021, please refer to this guide for information about how Lexus Insurance will handle any complaint that you may have.
Lexus Insurance Family and Domestic Violence Policy
Lexus Insurance recognises that Family and Domestic Violence is a serious issue that may be affecting our customers and we are strongly committed to supporting them. This policy sets out how we will support those affected by Family and Domestic Violence.
Contact details
Phone
Claims or existing policy information: 1300 888 804
Mon-Fri 8:30am to 7:00pm AEST
Sat 9:00am to 4:00pm AEST
Mail
Lexus Insurance
PO Box 7212
Melbourne VIC 3004
