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Lexusownership

the luxury of lexus ownership

As a Lexus owner, you benefit from more than just an exquisitely crafted vehicle.

Discover how we take care of you and your Lexus, through exclusive lifestyle benefits, attentive servicing and a suite of apps - all designed to help you make the most of your Lexus.

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More ways to stay connected

LEXUS APP

Access your Encore Owner Benefits, take advantage of exclusive offers and manage your personal details.

CHARGEFOX APP

Locate nearby charging stations, check if they are available, charge your Lexus vehicle and pay for charging.2

LEXUS CONNECTED APP4

Locate your car in a busy carpark, monitor your fuel levels and ensure your cabin's climate is comfortable before you even get moving — all from your mobile phone. The Lexus Connected App provides seamless accessibility and connectivity to your vehicle like never before.

 

Lexus Encore Owner benefits

As a Lexus Encore1 member, your time and your Lexus are our priority. Receive lifestyle benefits and vehicle service experiences that anticipate your needs, so you can live your life more seamlessly.

Discover Encore benefits and start experiencing the luxury of time.

Lexus Encore Owner Benefits
 
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LEXUS DEALER SERVICE CENTRES

A Lexus is a precise work of automotive technology that our technicians are specially trained to understand. Lexus Dealer Service Centres are properly equipped to diagnose and service Lexus vehicles.

At a Lexus Dealer Service Centre, you can be assured that your Lexus will be serviced to the highest standard, using only genuine Lexus parts, helping to protect your investment. Only Lexus Dealer Service Centres can offer Lexus Service Experience, including Capped Price Servicing3. Contact your preferred Lexus Dealer for details.

 

drive with peace of mind

And then, just keep on driving. 

Lexus Warranty Experience offers comprehensive cover for your vehicle, driveline, engine and hybrid system.

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Renew Your Lexus DriveCare

Keep driving, knowing that assistance is never far away should you need it.

Owners of Lexus vehicles may be eligible to purchase Lexus DriveCare at a competitive rate.

Renew your DriveCare online or contact your preferred Lexus dealer.

 
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RECALLS & SERVICE CAMPAIGNS

Check your Lexus vehicle for outstanding Recalls and Service Campaigns.

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COMPLAINT HANDLING

Lexus and our dealers are committed to helping you resolve any issues or complaints as quickly as we can. For further information regarding your rights, please contact us or visit our customer charter.



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UPDATE DETAILS

Lexus uses your details to notify you in the event of a safety recall involving your vehicle and to keep your contact details up to date for the vehicle's warranty conditions.



Disclaimers
1.Encore and Encore Platinum Benefits apply on selected new and demonstrator vehicles for a 3 year period, extended for a further 2 years limited services for UX Battery Electric Vehicle, from the date Encore is first activated by the Dealership. Inclusions may change without notice. Subject to availability. For full T&Cs and see your Lexus Dealer or lexus.com.au/encore.
2.Complimentary charging provided to Encore Platinum members for first 3 years of membership. Fees may apply thereafter. Charging stations provided by Chargefox at selected locations. Usage at vehicle owner’s risk. See chargefox.com for T&Cs. Frequent use of DC Fast Charging can impact battery performance & durability. Lexus recommends minimising DC Fast Charging usage. Refer to Owner’s manual and lexus.com.au/charging for guidance.
3.Applies to standard scheduled logbook servicing (normal operating conditions) 3 years/45,000 km for CT, UX, NX, RX, IS, ES, RC, GS, LC and LS models or 3 years/60,000 kms for LX models (whichever occurs first). Lexus vehicles that receive complimentary servicing are not eligible for Capped Price Servicing. For details or to confirm eligibility see your Lexus dealer or visit lexus.com.au/smallprint/capped-price-servicing.
4.Connected Services complimentary period ends 3 years from delivery date. Fees and charges may apply thereafter. Requires activated DCM, compatible device & app installation, third party info, mobile data, network reception & GPS signal. Mobile usage data at user's cost. Features subject to change. For details, see lexus.com.au/connectivity.

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